Say goodbye to repeat questions and hello to faster resolution
- Answer all those How-to questions in a breezeSolve customer queries effectively with visual and step-by-step guides that they can easily follow along. Reduce handle time and Increased CSAT!
- Keep your help center and knowledge bases updatedNo more stale product documentation. Keep your help centers updated with self-serve content that can be used as ready reference materials for customers.
- Training support agents with latest know-howProvide ongoing education for customer support agents using interactive videos and visual how-to guides. Ensure that agents stay current with new products, features, and best practices.
- Content LibraryCreate, update and maintain all the process documentation in one place.
- Effortless IntegrationIntegrates easily with most tools, wikis and knowledge bases
- Browser extensionWorks on any web product or web-based workflow
- Engagement InsightsEnhanced analytics on views, watch time, CTA clicks