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Turn your most common support tickets into interactive guides customers can follow themselves, so your team spends less time repeating the same answers.
Cut down repetitive tickets with guides that actually show customers what to do.
Turn your top 10 support questions into interactive guides customers can follow without waiting on a reply.
Deflect the same 'how do I' questions by linking guides directly from your help centre and macros.
Guides work while your team is offline, so customers in any time zone can solve their own issue.
Give your support team a library of guides they can share in seconds, and keep it up to date without re-recording a single video.
Embed guides directly in your help centre articles so customers find the answer without opening a ticket.
Update a guide the moment your product changes, no need to rerecord or re-edit a video.
See which guides get used most so you know exactly where customers need the most help.
Capture workflows from your browser or desktop applications with the Floik Chrome extension, or simply upload an MP4. Floik turns them into interactive guides, SOPs, feature walkthroughs, and professionally narrated videos.
Free plan available · No credit card required
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