✦ Record 5 Flos
✦ Customize with video editing
✦ Add Interactive elements
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● How do I set this up?
● Where do I find that settings page?
● Why do I get this error?
● What steps do I follow? I am stuck!
● I do not understand the message
✖ Agents rewrite the same reply
✖ Taking relevant Screenshots take time
✖ Customers still feel confused
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Open your product on a Chrome Tab and click through the steps. We automatically generate a how-to guide with the screenshots, videos and text for the action to be performed.
A professional, easy-to-follow support troubleshooting guide is created for you. If required use the rich editor to enhance it further with interactive elements and animations.
Send as a link in email, or past the link in chat, or ticketing system. Reuse the same link any number of times with any customer.
✨ Create AI Support Guides Seamlessly – Chrome Browser Extension Required! ✨
✔ How-to guides
✔ Troubleshooting procedures
✔ FAQ walk-throughs
✔ Setup instructions (even from video)
✔ Account configuration guides
✔ Reduce ticket volume
✔ Shorten handeling time
✔ Improve CSAT
✔ Keep answers consistent
✔ Empower agents to document fixes easily
Our agents rely on Floik guides for common issues. Response times improved, and the team spends less time repeating answers.
Instead of long explanations, we send a Floik walkthrough. Issues get resolved faster and customers don’t need follow-ups.
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Floik helps in creating customized self-serve interactive demos, product videos and step-by-step guides in minutes on a single platform
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