✦ Record 5 Flos
✦ Customize with video editing
✦ Add Interactive elements
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● How do I set this up?
● Where do I find that settings page?
● Why do I get this error?
● What steps do I follow? I am stuck!
● I do not understand the message
✖ Agents rewrite the same reply
✖ Taking relevant Screenshots take time
✖ Customers still feel confused
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Open your product on a Chrome Tab and click through the steps. We automatically generate a how-to guide with the screenshots, videos and text for the action to be performed.
A professional, easy-to-follow support troubleshooting guide is created for you. If required use the rich editor to enhance it further with interactive elements and animations.
Send as a link in email, or past the link in chat, or ticketing system. Reuse the same link any number of times with any customer.
✨ Create AI Support Guides Seamlessly – Chrome Browser Extension Required! ✨
✔ How-to guides
✔ Troubleshooting procedures
✔ FAQ walk-throughs
✔ Setup instructions (even from video)
✔ Account configuration guides
✔ Reduce ticket volume
✔ Shorten handeling time
✔ Improve CSAT
✔ Keep answers consistent
✔ Empower agents to document fixes easily
Instead of long explanations, we send a Floik walkthrough. Issues get resolved faster and customers don’t need follow-ups.
Most support replies now include a Floik guide. Customers resolve issues themselves, and our ticket volume has dropped noticeably.
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Floik helps in creating customized self-serve interactive demos, product videos and step-by-step guides in minutes on a single platform
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