-p-130x130q80.avif)
Can I restrict my team members to specific folders
No, you currently can’t restrict team members to view specific folders. All members added in your team will be able to view all Flos. However, you can publish and share folders with specific members of your team. These published folders and Flos can only be accessed by those who have the link.
How can I cancel my subscription
To cancel a subscription, please get in touch with our support team by mailing us at hi@floik.com. Or, you can leave a message on the in-app help chat.
How can I get invoice for my payment
The owner of your Flospace can go to the app settings and open the invoices tab. Here, you'll find the option to view or download invoices.
How to add a custom domain to your account
To link a custom domain to your account, please get in touch with our support team by mailing us at hi@floik.com. Or, you can leave a message on the in-app help chat.
I invited my team member but they didn’t get the invite. What do I do
Please check if the email entered for your team member is valid. You can also ask the recipient to check their spam inbox to see if the mail has been delivered. If none of these options work, you can report the issue to our support team by mailing us at hi@floik.com. Or, you can leave a message on the in-app help chat.
My payment went through but my account is still not upgraded, What do I do
Please get in touch with support team to resolve this issue. You can mail us at hi@floik.com or leave a message on the in-app help chat.
What are the different roles and permissions available for me and my team?
Currently, there are 4 roles available in Floik to manage the teamspace viz:
Owner
Who has full access to feature and functionalities and Can invite other users and assign roles to them.
Billing
Who manages all payments related to their specific plan and they cannot perform other administrative functions unrelated to billing
Admin
Who Perform administrative tasks such as inviting users, managing roles, and configuring branding settings apart from billing
User
Default role assigned to users invited into a Flospace. They have access to basic functionalities related to Flo and no administrative functionalities
Which cards do you accept?
There's no restriction on the type of cards we accept. We accept all valid debit and credit cards.
.webp){kind=small}
.svg)
